Contents
- 1. Introduction
- 2. Data Controller
- 3. What We Collect
- 4. How We Collect It
- 5. Why We Use Your Data
- 6. Legal Basis
- 7. Sharing Your Data
- 8. International Transfers
- 9. Data Retention
- 10. Security Measures
- 11. Cookies & Tracking
- 12. Protection of Minors
- 13. Your Rights
- 14. Complaints
- 15. Changes to This Policy
Your Privacy Matters: This Privacy Policy applies to all personal data processed by oojl in connection with the operation of the oojl online casino and sports betting platform at oojl.cam. By creating an account or using any oojl service, you acknowledge that you have read and understood this Privacy Policy in full.
1 Introduction
oojl operates an online casino and sports betting platform at oojl.cam, licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). As part of delivering a safe, compliant, and personalized gaming experience to Filipino players and other users of the platform, oojl collects and processes certain personal data.
This Privacy Policy describes how oojl ("we," "us," or "our") collects, uses, stores, discloses, and otherwise processes the personal information of individuals who register for an account, interact with the oojl platform, or contact our support team. It also explains your rights in relation to that data and how to exercise them.
oojl is committed to complying with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA) of the Philippines, its Implementing Rules and Regulations (IRR), and any applicable guidelines issued by the National Privacy Commission (NPC). Where applicable, oojl also observes principles consistent with internationally recognized data protection frameworks.
2 Data Controller
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, oojl is the personal information controller in respect of personal data collected through the oojl.cam platform.
If you have any questions, concerns, or requests regarding this Privacy Policy or oojl's data processing activities, you may contact our Data Protection Officer (DPO) at:
Data Protection Officer — oojl
Email: [email protected]
Website: oojl.cam
Please note that email addresses displayed on this page are provided as plain-text contact information only. They are not clickable hyperlinks. You may copy the address and contact us directly through your email application.
3 What Personal Data We Collect
oojl collects personal data in various categories depending on your interaction with the platform. The following table outlines the primary categories of personal data we may process:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID details | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, residential address | Account communications, transaction notifications, support |
| Financial Data | Payment method details (GCash number, bank account name, e-wallet IDs), transaction history | Deposits, withdrawals, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session identifiers | Platform security, fraud detection, geolocation compliance |
| Gaming Data | Bet history, game sessions, win/loss records, bonus usage | Game delivery, responsible gaming monitoring, dispute resolution |
| Communications Data | Live chat logs, support ticket content, email correspondence | Support delivery, quality assurance, complaint handling |
| Marketing Preferences | Opt-in/opt-out status for promotions, preferred notification channels | Targeted communications where consent is given |
oojl does not collect sensitive personal information as defined under the DPA (such as health information, political or religious affiliations, or biometric data) unless specifically required by law or PAGCOR regulation and explicitly consented to by the individual.
4 How We Collect Your Personal Data
oojl collects your personal data through several channels:
4.1 Direct Collection
Data you provide directly to us when you register an account, complete identity verification (KYC), make a deposit or withdrawal request, contact support, or respond to a survey or promotion.
4.2 Automated Collection
Technical data collected automatically when you access the oojl platform, including IP address, device identifiers, browser type, and session activity. This data is collected through server logs, cookies, and similar tracking technologies described in Section 11 of this policy.
4.3 Third-Party Sources
oojl may receive personal data from trusted third parties where lawfully permitted, including:
- Identity verification service providers used for KYC compliance
- Payment processors used to facilitate deposits and withdrawals (GCash, Maya, BPI, BDO, and other supported providers)
- Fraud detection and anti-money laundering (AML) screening services
- PAGCOR and other regulatory or law enforcement authorities where data sharing is legally required
5 Why We Use Your Personal Data
oojl processes personal data for the following defined purposes:
- Account Management: Creating, maintaining, and securing your oojl account, including password recovery and account verification.
- KYC & Age Verification: Confirming your identity and verifying that you meet the minimum age requirement of 21 years as mandated by PAGCOR regulations and Philippine law.
- Game Delivery: Providing access to all oojl games including Dragon and Tiger, Monster Mine, Bingo, Slots, live dealer tables, and sports betting markets.
- Payment Processing: Facilitating deposits and withdrawals through your chosen payment method (GCash, Maya, BDO, BPI, etc.) and maintaining accurate transaction records.
- Legal & Regulatory Compliance: Fulfilling obligations under PAGCOR licensing requirements, the Data Privacy Act, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
- Fraud Prevention & Security: Detecting and preventing fraudulent activity, unauthorized account access, and financial crime on the platform.
- Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling indicators and to support the delivery of responsible gaming interventions where appropriate.
- Customer Support: Responding to inquiries, resolving disputes, and providing technical assistance.
- Marketing Communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may withdraw consent at any time.
- Platform Improvement: Analysing anonymized usage data to improve the performance, design, and feature set of the oojl platform.
No Sale of Personal Data: oojl does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Any sharing of your data is strictly limited to the purposes described in this Privacy Policy.
6 Legal Basis for Processing
Under the Data Privacy Act of 2012, oojl processes your personal data on one or more of the following lawful bases:
- Contractual Necessity: Processing required to perform our contract with you — i.e., to deliver the oojl gaming platform and its services as described in our Terms & Conditions.
- Legal Obligation: Processing required to comply with PAGCOR licensing conditions, the Data Privacy Act, AMLA obligations, tax reporting requirements, and other applicable Philippine law.
- Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and platform improvement — where our legitimate interests do not override your fundamental privacy rights.
- Consent: Where we process your data for marketing communications or any other purpose not covered by the above bases, we rely on your explicit, freely given, and revocable consent.
7 Sharing Your Personal Data
oojl does not disclose your personal data to third parties except in the following circumstances:
7.1 Service Providers (Processors)
oojl engages trusted third-party service providers who process personal data on our behalf and under our instruction, subject to data processing agreements that require them to maintain appropriate security standards. These include payment processors, identity verification providers, cloud hosting providers, customer support platforms, and fraud detection services.
7.2 Regulatory & Law Enforcement Authorities
oojl is required to share data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other Philippine government authorities where required by law, court order, or legitimate regulatory request. oojl will disclose only the minimum data necessary to satisfy the applicable legal obligation.
7.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of oojl's business or assets, personal data held by oojl may be transferred to the relevant successor entity, subject to equivalent privacy protections.
7.4 With Your Consent
oojl may share your data with third parties in any other circumstance where you have given your explicit, informed consent to such sharing.
8 International Data Transfers
Some of oojl's service providers and technology partners are based outside the Philippines. Where personal data is transferred to recipients in other jurisdictions, oojl ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012.
Such safeguards may include standard contractual clauses, processor agreements requiring compliance with equivalent data protection standards, or transfers to jurisdictions recognized as providing adequate protection under applicable Philippine regulations.
9 Data Retention
oojl retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected and to comply with applicable legal, regulatory, and contractual obligations. The following general retention periods apply:
- Account Data: Retained for the duration of your active account plus a minimum of 5 years following account closure, in compliance with PAGCOR requirements and AML obligations.
- KYC & Identity Documents: Retained for a minimum of 5 years from the date of verification, or longer if required by applicable law or regulatory obligation.
- Transaction Records: Retained for a minimum of 5 years from the date of each transaction in accordance with AMLA requirements.
- Support Communications: Retained for 2 years from the date of the last interaction, or longer if related to an ongoing dispute or legal matter.
- Marketing Preferences: Retained until you withdraw consent or request deletion, subject to a post-withdrawal retention period of up to 1 year for auditing purposes.
When retention periods expire, personal data is securely deleted, anonymized, or pseudonymized in accordance with oojl's internal data disposal procedures.
10 Security Measures
oojl implements organizational and technical security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:
- Encryption of personal data in transit (TLS/HTTPS) and at rest
- Access controls limiting data access to authorized personnel on a need-to-know basis
- Regular security assessments and penetration testing of the oojl platform
- Multi-factor authentication (MFA) for internal administrative access
- Continuous monitoring systems for anomalous activity and potential data breaches
- Staff training on data protection obligations and information security best practices
While oojl takes all reasonable steps to protect your data, no digital platform can guarantee absolute security against all threats. You are responsible for maintaining the confidentiality of your oojl account credentials and for notifying us immediately of any suspected unauthorized access to your account.
Data Breach Notification: In the event of a personal data breach that is likely to affect your rights and freedoms, oojl will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach and will inform affected individuals without undue delay, in accordance with the Data Privacy Act of 2012.
11 Cookies & Tracking Technologies
The oojl platform uses cookies and similar tracking technologies to deliver its services, maintain session state, prevent fraud, and analyse platform usage. Cookies are small text files stored on your device by your web browser.
11.1 Types of Cookies Used
- Strictly Necessary Cookies: Essential for the oojl platform to function — these include session authentication cookies that keep you logged in and security cookies that prevent cross-site request forgery. These cannot be disabled without breaking core platform functionality.
- Functional Cookies: Remember your preferences such as language settings, game display settings, and notification preferences to personalize your oojl experience.
- Analytics Cookies: Used in anonymized or aggregated form to help oojl understand how players use the platform, which features are most popular, and where technical issues occur. No individually identifiable information is reported.
- Security & Fraud Prevention Cookies: Used to detect and prevent fraudulent account access, identify suspicious activity patterns, and enforce geolocation restrictions required under PAGCOR licensing.
11.2 Managing Cookies
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block, delete, or receive notifications before cookies are stored. Please note that disabling strictly necessary cookies will impair your ability to use the oojl platform. Instructions for managing cookies are available in the help section of your browser.
12 Protection of Minors
oojl strictly prohibits the use of its platform by individuals under the age of 21. The minimum gambling age of 21 is mandated by PAGCOR regulations and Philippine law. oojl does not knowingly collect or process personal data from individuals under 21 years of age.
Where oojl identifies or has reasonable grounds to suspect that a registered user is under the age of 21, the relevant account will be immediately suspended, access to the platform revoked, and any personal data collected from that individual deleted or otherwise rendered inaccessible in accordance with applicable law. Any funds deposited by an underage user will be returned to the originating payment method.
If you believe that a person under 21 has created an oojl account or is accessing the platform, please contact our support team immediately at [email protected] so that we may investigate and take prompt action.
13 Your Data Subject Rights
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in respect of your personal data held by oojl:
To exercise any of the rights listed below, please contact oojl's Data Protection Officer at [email protected]. oojl will respond to your request within thirty (30) days of receipt, unless an extension is required due to complexity, in which case we will notify you of the revised timeline.
14 Complaints & Regulatory Escalation
If you have a concern about how oojl has handled your personal data and are not satisfied with our response, you have the right to lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines — the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Before escalating to the NPC, oojl encourages you to first contact our Data Protection Officer to allow us an opportunity to address your concern directly and promptly. oojl takes all data privacy complaints seriously and is committed to resolving them fairly and in accordance with applicable law.
Contact for data privacy matters: [email protected] (plain-text address — please copy and paste into your email application).
15 Changes to This Privacy Policy
oojl may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, oojl will notify registered users through the platform and/or via the email address on file.
The "Last Updated" date at the top of this page will always reflect when the most recent revision was published. Your continued use of the oojl platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms.
We encourage you to review this Privacy Policy periodically to stay informed of how oojl protects your personal data. If you have questions about any changes, please contact us at [email protected].
Questions about this Privacy Policy? Our Data Protection Officer is available to assist with any data-related inquiry. Reach us at: [email protected]. We aim to acknowledge all privacy inquiries within 2 business days.
Data Subject Rights at oojl
As a player on the oojl platform, the Data Privacy Act of 2012 grants you the following rights over your personal data. You can exercise any of these rights by contacting our Data Protection Officer.
Right to Be Informed
You have the right to be told what personal data oojl holds about you, how it is being used, and with whom it is being shared — before or at the point of collection.
Right of Access
You may request a copy of the personal data oojl holds about you at any time. We will provide this in a commonly used electronic format within 30 days of your verified request.
Right to Rectification
If any personal data oojl holds about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to oojl's legal retention obligations under PAGCOR and AMLA requirements.
Right to Object
You may object to oojl processing your data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your personal circumstances warrant it.
Right to Data Portability
Where technically feasible and legally permissible, you may request that oojl provide your personal data in a structured, machine-readable format so that it can be transferred to another service provider.
How oojl Protects Your Privacy
Beyond legal compliance, oojl has made practical commitments to privacy that directly benefit every player on the platform.
Data Encrypted End-to-End
All data transmitted between your device and oojl's servers is protected by TLS encryption. Sensitive stored data is encrypted at rest using industry-standard protocols — your information is never held in plaintext.
Zero Data Sales
oojl does not sell, rent, or monetize your personal data to third-party marketers or data brokers — full stop. Your data is processed only for the purposes described in this Privacy Policy, nothing more.
PAGCOR & NPC Compliance
oojl operates under PAGCOR's licensing framework and aligns its data practices with the National Privacy Commission's guidelines under the Data Privacy Act of 2012. Regulatory accountability is built into every data process.
Dedicated Data Protection Officer
oojl has appointed a Data Protection Officer responsible for overseeing all privacy compliance. Filipino players have a direct point of contact for any data-related concern, accessible via [email protected].
Defined Retention Limits
oojl retains your data only as long as legally required — no indefinite storage. When retention periods expire, personal data is securely deleted or irreversibly anonymized following documented disposal procedures.
Opt-Out of Marketing Anytime
oojl sends promotional communications only with your consent. You can withdraw that consent at any time through your account settings or by contacting support — and oojl will stop marketing communications promptly.
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